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Re: Current Assignment

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The issue with this formula is that it'll only show rows where the Assignment = Assignee and the ticket status = Active.

 

Which means tickets like 1167610 will Not show on the report.

 

You said in your reply yesterday that :

 

1167610, AntonJ83 or Jaro Antonio does have an active assignment, but it is showing ATG-Database instead. This ticket should be on the report.

 

Why should this be on the report when the Assignment and the Assignee fields are clearly not the same?

 

-Abhilash


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