Hi Gurus:
We have a service request where we need a new user status, but I have in a productive system service requests created already.
We customized the new user status for the transaction type that we are using, but how to retrieve in the old business transactions created this new user status?
Is there a way to insert the new customizing in old transactions? Is possible to force by some ABAP code to insert the new user status in some old business transactions?
I'll appreciate your inputs.
Susana