check if you have any sessions opened for the user in SM12 or SM04 is the locks released? please check note 1644347 http://wiki.sdn.sap.com/wiki/display/EP/Get+rid+of+service+locked+error+ in+SAP+Portal read the notes also, as sessions are not released clearly ie enqueue issue? 596698 Session Release Agent - Typical Problems & Tr 43614 Enqueue, remaining lock entries Please apply the following steps: 1. Open the Record working time iView for editing in the Content Administrator. 2. Set the iView property "Application Parameters" to "sap-wd-enforcesessionmanagement=ok" 3. click on Save.
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